Bhubaneswar, Odisha, India +91 8093417969 [email protected]
Authentic Heritage Art & Global Export
Data Security & Trust

Privacy Policy

How Orient Crafts Museum collects, protects, and handles your personal information with absolute integrity and confidentiality.

At Orient Crafts Museum, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.orientcraftsmuseum.com) or purchase our handcrafted artifacts.

1 Information We Collect

We may collect the following essential categories of information:

  • Personal Details: Full Name, email address, phone contact, delivery/billing address, and GSTIN (for institutional commissions).
  • Payment Information: Processed securely via end-to-end encrypted third-party payment gateways. We never store your credit/debit card numbers or CVV.
  • Technical & Usage Data: IP address, device telemetry, browser type, and session navigation metrics to enhance website performance and UI response.

2 How We Use Your Information

Your data is processed strictly for legitimate museum and artisan business operations:

  • To handcraft, package, and safely dispatch your custom sculptures and artifacts.
  • To transmit real-time WhatsApp and SMS tracking updates, invoices, and transit status.
  • To refine our digital catalog, customer support responsiveness, and workshop scheduling.
  • To share curated updates on new heritage exhibitions and rare artisan collections (strictly with opt-in consent).
  • To comply with regulatory fiscal accounting and customs export requirements.

3 Zero Data Sharing / Selling Policy

We do not sell, rent, lease, or monetize your personal details with third-party marketing brokers. Necessary fulfillment details are shared strictly under confidentiality agreements with certified international freight carriers and banking gateways to execute delivery.

4 Data Security & Safeguards

We enforce 256-bit SSL encryption across all digital touchpoints. Secure servers with restricted access controls ensure your information is safeguarded against unauthorized breaches or extraction.

5 Your Rights & Preferences

You retain the full right to access, inspect, modify, or request erasure of your registered account data at any given point by reaching out to our data privacy officer at [email protected].

Privacy Queries & Redressal

📍 Physical Office: Orient Crafts Museum, Bhubaneswar, Odisha, India

📞 Helpline: +91 8093417969 / +91 9437012636 / +91 9090249090

✉️ Direct Email: [email protected]